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From268US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenida Los Oceanos, S/N, Alcalá, Spain, 38686
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Family Room with Pool View Free Pickup
Max:
2 persons
520 sq. feet 
Bed options:
1 King Size Bed
Shower
Bathtub
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Queen Suite
Max:
2 persons
735 sq. feet 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Master Two-Bedroom Suite
Max:
4 persons
1250 sq. feet 
Bed options:
2 Single beds or 1 Queen Size Bed
Shower
Coffee machine
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
Alcalá2300 ft
Airports
Tenerife Sur (TFS) 23.2 mi
Tenerife Norte (TFN) 62.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Diving
  • Hiking
  • Cycling
  • Tennis court
  • Golf course
  • Table tennis
  • Archery
  • Sports trainer
  • Aerobics

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Public Bath
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Location

Avenida Los Oceanos, S/N, Alcalá, Spain, 38686
Map view
Avenida Los Oceanos, S/N, Alcalá, Spain, 38686
Nearby
Beach
Playa La Jaquita
1600 ft
Restaurants
La Querencia De Domingo
900 ft
Calle Marruecos 2
Toni's Restaurant
1600 ft
Avenida Pescadores 49
Chamayda
1800 ft
Calle Mondiola 22
Gastrotapas
1800 ft
Plaza Del Llano la Plaza
tasca tu rincon alcala
1900 ft
Plaza de Alcala

Reviews and Ratings

Reviews from guests about their experience.
80%
loved their spa retreat and can’t wait to return.
8.0/10
Great
Rooms
8.2
Location
8.8
Service
7.3
Dining
6.8
Guest reviews
8.0/10
based on 5 reviews
8.4
8.4/10 based on 1625 reviews
Hudson
United Kingdom, February  2025
8.6/10

This hotel offers a truly luxurious getaway with its stunning architecture and beautiful pools, perfect for families. The staff is incredibly welcoming and attentive, making for a memorable stay. However, some dining options could be more extensive, particularly for lunch, and accessing drinks by the kids’ pool can be challenging. Overall, it's a fabulous place for relaxation and fun, especially for families.

Rooms
10.0
The Master Suite we upgraded to was spacious and well-decorated, featuring a large plasma TV, beautiful bathroom with a jacuzzi bath, and a lovely balcony.
Service
Location
7.0
While the hotel's immediate surroundings are somewhat limited, it's conveniently about a 20-25 minute cab ride to the main attractions in Tenerife.
Dining
8.0
The dining experience was fantastic, particularly at the buffet where the variety and quality of food was impressive. However, lunch options felt a bit restricted at times.
Facilities
9.0
The pools are wonderfully designed, providing options for families and adults alike. It was a joy to relax by the infinity pool, although the bar service could improve.
Rowan
United Kingdom, February  2025
6.6/10

The hotel offers picturesque views and a beautifully maintained outdoor space, creating a serene atmosphere. However, the rooms are starting to show their age, and the service around the pool area could be improved. Overall, while I enjoyed my stay, certain aspects left room for improvement.

Rooms
6.0
The rooms are quite large and have a nice balcony, but they feel a bit dated and could use some updates.
Service
5.0
The service varied; while some staff were lovely and helpful, I was disappointed with the responsiveness, especially at the pool area where I struggled to get service.
Location
9.0
The location is lovely and quiet, offering a peaceful refuge away from the busier tourist spots, which I really appreciated.
Dining
6.0
Dining options were a mixed bag; while some dishes were nice, the buffet lacked consistency in temperature, and I found a few meals less than satisfactory.
Facilities
7.0
The pool and outdoor areas were well looked after, adding to the overall enjoyment of the stay, though the lack of clear service options was frustrating.
Oliver
United Kingdom, January  2025
7.0/10

I had mixed feelings about this hotel during my recent stay. While the grounds are beautiful and the facilities impressive, I encountered several issues that detracted from the overall experience. After enjoying numerous previous visits, this one felt a bit disappointing, especially with the dining experience and lack of attentiveness to loyal guests.

Rooms
7.0
The room was clean and featured great views, but it was a bit noisy due to its location above the restaurants, which affected my comfort.
Service
6.0
Service was generally helpful, but I felt let down by the management's response to my loyalty, which overshadowed the positive aspects.
Location
9.0
The hotel is situated in a lovely part of the island with easy access to nearby attractions, adding to the appeal.
Dining
5.0
I found the dining options frustrating, especially the buffet where the atmosphere could feel chaotic. The new restaurant opened with staffing issues, impacting my experience.
Facilities
8.0
The facilities appear well-kept, and the various pool options offer something for everyone, creating an inviting space.
Penelope
United Kingdom, October  2024
8.4/10

I had a wonderful experience at this hotel, which boasts fantastic facilities and attentive staff. The pools are lovely, and the food is generally good, though there were a few hiccups in dining. My only real concerns were some oddities with room conditions and billing issues, but overall, it was a relaxing getaway with some beautiful views.

Rooms
8.0
We had a spacious sea view room, which was very clean and comfortable but had a few quirks like too many light switches and no natural light.
Service
9.0
The service was excellent overall, with most staff being friendly and willing to help, although there was a minor issue with room service.
Location
9.0
The hotel is in a tranquil area, close to the lovely black volcanic beaches and just a short walk to nearby towns.
Dining
7.0
The variety of food was impressive, with a huge buffet, but the booking system for some specialty restaurants felt outdated.
Facilities
9.0
The pool areas are amazing, especially the saltwater pool, providing lots of options for relaxation and fun.
Sophie
United Kingdom, October  2024
9.4/10

My stay at the hotel was absolutely fantastic! The range of pools, including a stunning lagoon pool, provided the perfect spots to relax. I was particularly impressed by the attentive service from the staff, who made me feel special, especially during family celebrations. The quality of food was superb, although there were slight delays in some service areas. Overall, it was a brilliant getaway, and I can't wait to return.

Rooms
10.0
The room was spacious with a beautiful sea view, featuring comfortable furnishings and kept immaculate throughout our stay.
Service
9.0
Staff went above and beyond, making sure all our needs were met, especially during special occasions like birthdays.
Location
10.0
The hotel is ideally located just a short walk from the beach, making it easy to enjoy both the hotel amenities and local attractions.
Dining
8.0
The variety and quality of food available were exceptional, although the breakfast service had some minor hiccups.
Facilities
10.0
The facilities, particularly the vast pool options and spa services, were top-notch and greatly enhanced our stay.
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Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room